Get in contact with us

Telephone

Germany

Tel.: +49 (0) 7306 782-0

Contact form

We are happy to answer your questions.

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FAQ

01. What are the opening times of KVT-Fastening GmbH Illerrieden?

Monday - Friday: 07:30 - 17:00 o'clock; 
Friday: 07:30 - 12:00 o'clock

02. Does KVT-Fastening have an annual holiday?

Yes, but only between Christmas and the New Year. 

03. What charges does KVT-Fastening make for postage and packing?

As a guide, postage charges are about EUR 4.50. For packing suitable for transport, an additional charge of about EUR 3.00 is made. 
Please note that according to the weight of the consignment, postage and packing charges may be higher. 

04. How are orders delivered?

Up to a total weight of 80kg and depending on the number of packages you receive your order will be sent with the GLS parcel service. 

05. How long does it take till I receive an ordered article?

In general, your order will be shipped within 24 hours (if the items is on stock). 

06. Is there any minimum ordering-volume?

Upon dropping below a minimum net value of EUR 100,- we charge a handling expense of EUR 15, -. This does not apply to our E-Shop. 

07. Do you have sales representatives? Who is available or responsible for me?

Yes, the KVT-Fastening GmbH has sales representatives. Please call the headquarters for further information: +49(0)7306 782-0

08. What is SOLUTIONEERING?

The quality and process of our customer care is described as Solutioneering. Customers are offered advice and guidance by our indoor staff and field representatives based on our specific knowledge and experience. 
This enables efficient and reliable solutions to be generated, even when the problems are complicated.

09. What can I do, if my questions were not answered with the previous FAQ?

In this case, consult our sales staff by phone or on-site to assist you in the selection of the optimal solution. This link will take you directly to the contact details.  
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